PRIVACY POLICY

Last Updated: 6/17/2026

Introduction

Welcome to x.cole / xcolemusic.com(“we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.xcolemusic.com, browse our content, purchase merchandise, subscribe to our mailing list, or otherwise interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Order details
• Messages submitted through contact forms
• Information provided when subscribing to newsletters or promotional updates

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Pages viewed
• Referring website
• Date and time of visits
• Website usage information

This information helps us improve our website and user experience.

How We Use Your Information

We use your information to:

• Process and fulfill merchandise orders
• Deliver purchased products
• Communicate regarding orders and customer support
• Respond to inquiries
• Send newsletters and promotional communications (if you opt in)
• Improve website functionality and performance
• Detect fraud or unauthorized activity
• Comply with legal obligations

Merchandise Orders and Print Fulfillment

Merchandise sold through our website may be fulfilled by Printify, Inc. and its network of printing and shipping partners.

To process and fulfill your order, we may share information such as:

• Name
• Shipping address
• Email address
• Product and order details

This information is shared solely for order processing, production, shipping, and customer support purposes.

For more information about Printify’s privacy practices, please review their Privacy Policy:

https://printify.com/privacy-policy/

Payment Processing

Payments are processed by secure third-party payment providers, such as Stripe, PayPal, Shopify Payments, or other checkout providers used by our store platform.

We do not store complete credit card or payment information on our own servers.

Please review the privacy policies of the payment providers used during checkout.

Email Marketing

If you subscribe to our mailing list, we may send:

• Tour announcements
• Music releases
• Merchandise updates
• Promotions
• News and updates related to our music and projects

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember preferences
• Improve website functionality
• Analyze traffic and performance
• Support shopping cart and checkout features

You may adjust your browser settings to disable cookies; however, some website features may not function properly.

Analytics

We may use analytics tools such as Google Analytics or similar services to understand visitor activity and improve our website.

These services may collect information including:

• IP address
• Device information
• Browser information
• Website interaction data

For information about Google Analytics, visit:

https://policies.google.com/privacy

Embedded Content

Our website may contain embedded content from third-party platforms, including:

• YouTube
• Spotify
• Apple Music
• Instagram
• Facebook
• TikTok
• Bandcamp

These third parties may collect information about your interaction with their content according to their own privacy policies.

Information Sharing

We do not sell personal information.

We may share information with trusted service providers necessary to operate our website and business, including:

• Printify and fulfillment partners
• Payment processors
• Email marketing providers
• Website hosting providers
• Analytics providers
• Shipping carriers

We may also disclose information if required by law or to protect our rights, customers, or website security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders
• Provide customer service
• Meet legal and tax obligations
• Resolve disputes
• Enforce agreements

Data Security

We implement reasonable measures designed to protect personal information from unauthorized access, disclosure, or misuse.

However, no online system can guarantee absolute security.

Children’s Privacy

Our website is not intended for children under the age of 13 but it is not explicit, contains adult themes.

We do not knowingly collect personal information from children under 13.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of personal      information
• Withdraw consent where applicable

To exercise these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

x.cole / Chris Cole
Email: xcole@xcolemusic.com
Website: www.xcolemusic.com

Phone: (904) 516-8141